| Pricing | Included$19.99/month Minimum Package. The first two retained tenant records are included, then graduated record pricing applies. [R1] | Plan-dependent$29.95 monthly, $120 semiannually ($20/month effective), or $144 annually ($12/month effective). Current canonical pricing publishes one feature set across all billing terms. [RR1] Official-source conflictA live official comparison article references alternate Track/Grow/Pro tiers; it is flagged as non-canonical here. [RR10] |
| Limits | Usage-dependentThe starter configuration supports up to 3 properties and 2 units, includes 1GB pooled storage, and uses retained tenant records for graduated pricing. [R1] | IncludedUnlimited properties, units, tenants, teammates, portfolios, and connected bank accounts are published. [RR1] |
| Trial or guarantee | Plan-dependentEligible new monthly and annual subscriptions include a 7-day money-back guarantee; offer terms shown at checkout control. Source | IncludedThere is no free trial; payment begins at subscription. A 30-day money-back guarantee is published. [RR1] |
| Tenant access | IncludedBrowser-based tenant access supports tenant workflows. [R2] | IncludedA tenant app and tenant web workflows are published; lease signing remains app-only. [RR2] [RR5] |
| Owner access | IncludedAn owner portal gives owners read-only reporting for assigned properties with monthly summaries and CSV export. [R2] | IncludedAn owner-view teammate role is published for sharing selected portfolio visibility; this is not described as a separate owner portal. [RR1] |
| Vendors and maintenance | IncludedTenant repair intake, vendor assignment, and a restricted vendor workspace are included. [R2] | IncludedMaintenance requests can be assigned to teammates or contractors. Reviewed pages describe a teammate workflow rather than a dedicated vendor portal. [RR4] Paid add-onFull-service coordination is separate. |
| Accounting | IncludedLocal scoped rent and property reports are included rather than a full general ledger or tax suite. [R2] | IncludedBuilt-in income and expense tracking, reports, bank feeds, and mileage tools are published. Paid add-onREI Hub automated accounting is separately priced. [RR3] |
| Online payments and fees | Not confirmed in reviewed public sourcesLocal rent charges, payment records, and receipts are documented; generally available online ACH/card collection is not confirmed. [R2] | Usage-dependentOnline ACH, card, and cash payments are published. The default convenience fees are $1 for ACH and 3.1% + $0.30 for card payments. [RR1] [9] |
| Listings | Not confirmed in reviewed public sourcesListing syndication is not confirmed on the reviewed pages. [R2] | IncludedRental listings and syndication are published, subject to partner rules. [RR1] |
| Screening | Not confirmed in reviewed public sourcesReviewed public pages do not document tenant screening as an included or optional workflow. Source | Usage-dependentScreening is $39.99 for credit, criminal, and eviction reports; income and asset verification adds $10. [RR6] |
| E-signatures | Not confirmed in reviewed public sourcesReviewed public pages do not document leases or e-signatures as an included or optional workflow. Source | IncludedUnlimited e-signature requests are published, but tenants must sign in the RentRedi app rather than the web portal. [RR1] [RR5] |
| QuickBooks and integrations | Paid add-onAn optional one-way QuickBooks Online export starts at $30/month per QBO company; Email Sync is another optional connection. [R1] [R2] | IncludedQuickBooks-formatted export is documented; a live QuickBooks synchronization is not. [RR3] |
| Native apps | Not confirmed in reviewed public sourcesReviewed public pages describe browser workspaces rather than dedicated iOS or Android apps. [R2] | IncludedDedicated landlord and tenant apps are published for iOS and Android. [RR2] |
| Support | Not confirmed in reviewed public sourcesPublic channel and service-hour commitments should be confirmed for the selected package. [R1] | Included24/7 live chat and email support are published; live phone support is available weekdays, 9 a.m.-5 p.m. Eastern. [RR1] [RR8] |