| Pricing | Included$19.99/month Minimum Package. The first 2 retained tenant records are included; graduated tenant pricing applies as the portfolio grows. | Plan-dependentCustom quote; Core has a 50-unit minimum. Public dollar pricing for Core, Plus, and Max is not listed.1 |
| Limits | Usage-dependent Starter supports 3 properties and 2 units with 1 GB pooled storage. | Plan-dependent Core has a minimum spend and 50-unit minimum. AppFolio says minimum spend and units apply to Max; public minimums for Plus and Max are not specified.1 |
| Trial or guarantee | Plan-dependent Eligible new monthly and annual subscriptions include a 7-day money-back guarantee; offer terms shown at checkout control. Source | Not confirmed in reviewed public sources AppFolio offers a free customized demo; we did not confirm a general self-serve trial or purchase guarantee in the reviewed pages.1, 2 |
| Tenant access | Included Tenant web portal. | Included Resident portal and native app support payments, maintenance requests, payment history, and shared documents.3 |
| Owner access | Included An owner portal gives owners read-only reporting for assigned properties with monthly summaries and CSV export. Source | Included The online owner portal provides performance, financial, document, work-order, and report access.4 |
| Vendor and maintenance | Included Tenant repair intake, vendor assignment, and a restricted vendor web portal. | Included Work orders, maintenance requests, inspections, unit turns, vendor workflows, and a responsive vendor web portal are documented. The vendor portal has no native iOS or Android app.5, 6 |
| Accounting | Usage-dependent Reporting is scoped to local rental records rather than full general-ledger or tax accounting. | Plan-dependent Core includes property accounting and reports; Plus adds advanced budgeting, accounting, and data analysis.1, 7 |
| Online payments and fees | Not confirmed in reviewed public sources Local charges, payment records, and receipts are included; generally available online ACH/card processing remains unconfirmed. | Usage-dependent Online payments are available as a separate value-added service; exact general ACH/card pricing is not public. AppFolio's resident help page currently conflicts on electronic-cash pricing, showing both $4.99 and $3.99.1, 3, 8 Official-source conflict |
| Listings | Not confirmed in reviewed public sources Public listing-syndication scope remains unconfirmed. | Usage-dependent Basic posting to free sites is included. Premium Listing is optional at $10 per premium verified lead, with a configurable monthly cap.9 |
| Screening | Not confirmed in reviewed public sourcesReviewed public pages do not document tenant screening as an included or optional workflow. Source | Usage-dependent FolioScreen tenant screening is a separate value-added service; exact general pricing is not published on the reviewed official service page.10 |
| Leases and e-signatures | Not confirmed in reviewed public sourcesReviewed public pages do not document leases or e-signatures as an included or optional workflow. Source | Included Online leases and mobile-device e-signing are documented, but a public allowance or per-signature fee was not confirmed.11 |
| QuickBooks and integrations | Paid add-on Optional one-way QuickBooks Online connection starts at $30/month per QuickBooks company. | Plan-dependent Core includes standard Stack integrations; Plus adds premium integrations and a read-only API; Max adds read/write API access. A direct QuickBooks connector was not confirmed in the reviewed official pages.1, 12 |
| Native apps | Not confirmed in reviewed public sources Public native iOS and Android app availability remains unconfirmed. | Included Native apps are documented for residents and property-management staff; the vendor experience is responsive web rather than a native vendor app.3, 5, 6 |
| Support | Plan-dependent Confirm channels and response expectations for the selected package. | Plan-dependent Core lists Standard Support, Plus lists Enhanced Support, and Max adds dedicated customer success management.1 |