Rentals369 vs Innago
Innago's core landlord software is free, and tenants or applicants pay certain usage fees. Rentals369 is a paid plan from $19.99 a month, with a restricted vendor portal and an owner portal included.
- 7-day money-back guarantee on eligible plans
- Innago details checked
When each one fits
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Choose Rentals369 if
- You want a paid, focused workspace with a published monthly price.
- A restricted vendor portal matters to your maintenance workflow.
- You prefer your own rental records and optional add-ons to built-in online services.
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Choose Innago if
- You want free core landlord software and accept tenant- or applicant-paid usage fees.
- You need online payments, listings, screening, e-signatures, and one app that landlords and tenants share on iOS and Android.
- You want read-only property-owner sub-users, QuickBooks Online export, or a public API.
Renting out 1 to 20 units yourself?
See Rentals369 for independent landlordsFeature and pricing comparison
Published prices can exclude taxes, transaction fees, add-ons, and onboarding.
| Category | Rentals369 | Innago |
|---|---|---|
| Price | $19.99/month for up to 5 active tenants, then $1.50 each for tenants 6-20 and $0.75 each after that, up to 1,000,000. No setup fee. Annual online billing saves 20%; the largest capacities bill monthly. | $0 core landlord software. Innago says there is no subscription, setup, unit, feature, or onboarding fee, contract, or tier. Tenants or applicants pay certain usage fees. |
| Limits | 1 GB pooled storage. Inactive and historical records do not use tenant capacity. | Sources conflict No numeric unit cap, but other official copy qualifies portfolio-size fit and storage. Confirm both for a large or document-heavy portfolio. |
| Trial or guarantee | 7-day money-back guarantee on eligible new subscriptions. Checkout offer terms apply. | Presented as permanently free, not a timed trial. A purchase guarantee was not confirmed. |
| Owner access | Included Read-only portal for assigned properties, with monthly summaries and CSV export. | A Property Owner sub-user can view and export assigned-property data but cannot make changes. A separate owner portal or app was not confirmed. |
| Vendors and maintenance | Included Repair intake, vendor assignment, and a restricted vendor portal. | Included Maintenance tickets and Maintenance Staff sub-users. Outside vendors can be included by email. A vendor portal or app was not confirmed. |
| Accounting | Included Rent and property reports, not a full general ledger or tax suite. | Included Income and expense tracking and financial reports, including profit and loss. Check the depth against full ledger or tax needs. |
| Online payments and fees | Not offered Rentals369 does not collect rent. The ledger records charges, payments, and receipts. | Sources conflict Current help lists $2 ACH and 2.99% card fees, normally tenant-paid; the landlord may absorb either. Older official copy lists 2.75% for cards. |
| Listings | Not offered Rentals369 does not syndicate listings. | Sources conflict Syndicates to Realtor.com, Zillow-network, RentalSource, and Zumper-network sites. Help pages conflict on the Zillow threshold and Feed Connect requirements. Allow 24-48 hours. |
| Screening | Partner handoff Track applicants and send them to TransUnion SmartMove, RentSpree, Zillow Rental Manager, or Apartments.com to screen. Rentals369 keeps the status, not the report. | Usage fees $30 for application, criminal, and credit reports, or $35 with eviction history. Optional income verification is $10. Some reports can take 24-48 hours or longer. |
| Leases and e-signatures | Paid add-on DocuSign eSignature with your own DocuSign account, $19.99/month per connected account. Send lease envelopes from tenant documents and see signature status in Rentals369. | Included Online lease creation, sending, signing, and document storage. |
| QuickBooks and integrations | Paid add-on QuickBooks Sync (one-way to QuickBooks Online) from $9.99/month per company. Email Sync from $15.99/month per inbox. | Included Sync from Innago into QuickBooks Online is documented; reverse sync is not. The public API has read and write endpoints; entitlement and limits were not confirmed. |
| Mobile apps | Android app Landlord admins and managers can use the Android app. Tenants use the browser portal and have no app to download. No iOS app is listed. | Included One shared landlord and tenant app on iOS and Android. |
| Support | Included Contact support for account, billing, or technical help. | Included Phone and email, weekdays 9 a.m.-5 p.m. Eastern, with limited evening and weekend coverage. Not presented as 24/7. |
Buyer checklist
Check these with both providers, using your own numbers.
- Model who pays ACH, card, screening, and income-verification fees, including any you absorb.
- Ask about size, storage, document, user, and API limits. No numeric cap does not mean unlimited capacity.
- Test tenant, property owner, maintenance staff, outside vendor, and administrator access with sample records.
- Confirm current Zillow thresholds, Feed Connect requirements, publish timing, and listing networks.
- Test exports, QuickBooks direction, API access, imports, and support before moving live data.
What switching from Innago takes off your plate
- Vendors in their own portalOutside vendors accept jobs, share an ETA, and record completion in a restricted portal. Innago includes outside vendors by email.
- Owner updates readyOwners open a read-only monthly summary and CSV, so you do not build the report.
- Move at your own paceAdd properties and invite people when you are ready. Ask us about moving from Innago.
Sources and method
We checked official Innago pages on July 28, 2026 against Rentals369's own pricing and features pages.
- Innago pricing and features
- Innago Help: storage limits
- Innago tenant setup guide (PDF)
- Innago Help: sub-user access levels
- Innago Help: managing maintenance requests
- Innago Help: profit and loss reporting
- Innago Help: tenant payment processing fees
- Innago Help: absorbing payment fees
- Innago Help: listing syndication sites
- Innago Help: publishing to Zillow
- Innago Help: screening settings and fees
- Innago Help: screening turnaround
- Innago Help: online lease signing
- Innago Help: QuickBooks integration overview
- Innago terms of use
- Innago public API reference
- Innago Help: support availability
Included does not mean equal depth or no fees. Not confirmed means the pages we reviewed did not establish a claim; the feature may still exist. Not offered means Rentals369 does not provide it today. Sources conflict means the company's own pages disagree, so check the quote or checkout. Confirm current terms before you buy.
Rentals369 publishes this comparison and is not affiliated with or endorsed by Innago. Innago and related marks belong to their owners. This is general product information, not legal, tax, or financial advice.
Run your own numbers before you decide.
Calculate Rentals369 for your portfolio, then weigh it against Innago's tenant-paid fees.
From $19.99/month. No setup fee. Cancel anytime. 7-day money-back guarantee on eligible plans.
