Monthly product updates - Rentals369 changelog
Product updates

What changed, month by month.

We publish a short report at the start of each month covering what shipped: new features, improvements, and fixes. Everything listed here is live for all accounts. Rentals369 goes back to 2017, and the original portal releases are at the foot of the page.

v1.7.0
Latest

An assistant in support chat, email replies on tickets, and a new brand blue

Support chat is now an assistant called Maya. It answers questions about your own account and points you at the page you need. It never files a ticket behind your back: it prepares one and waits for you to press the button.
What the assistant will tell you follows your role. Company owners can ask about billing and subscription, managers cannot, vendors see only the work assigned to them, and tenants only their own tenancy.
Chat history is kept per person, so you can look back at what you asked. Long or idle conversations now carry on in a fresh thread instead of dead-ending.
Reply to a ticket email from your own inbox and the reply lands on the ticket as a comment. Tenant replies do the same, so the whole thread stays in one place.
AI writing help for landlords: draft and tidy notices, repair notes, and replies, with new maintenance requests triaged as they arrive. Anything it drafts waits for your review before it goes anywhere.
Repair requests widened into resident issues. Categories are grouped by kind, and the form now asks only what actually needs deciding.
Connected mailboxes are sorted for you, with a review queue for anything the system is unsure about and a live countdown to the next sync.
QuickBooks invoices for a tenant now sit on the tenant's own record instead of behind a separate screen.
The property page leads with what is pressing and shows rent payment status at a glance.
A new brand blue across the marketing site, the app, and the interface guide. It was chosen for contrast: it meets AA both as a button fill and as link text, which the previous accent did not.
Notification settings moved into System Options, and that page now saves as you change it instead of waiting for a Save button.
The sign-in page fits the screen without scrolling, and phones no longer download the large dashboard image they were never shown.
v1.6.0

Delinquency worklist, a faster way to sign up, and clearer integrations

New Delinquency Worklist for landlords. It totals what is overdue across your portfolio and lists the tenants behind it, so chasing rent starts from one screen instead of a search.
Signing up is quicker. Guest pricing now offers an express start on the core plan at $19.99/mo that takes you straight to the account step, roughly a minute end to end.
Package cards now show what you save against buying the same add-ons separately: $6.00/mo on Essentials, $9.99/mo on Pro, and $19.99/mo on Scale. Annual billing shows its extra saving on the same card.
The Command Center now has its own place in the menu, right after Today. It was previously only reachable by typing the address.
QuickBooks and Email Sync now show their connection and sync state where you manage them, so you can tell at a glance whether a connection is doing its job.
QuickBooks tenant matching is cached and shows when it last refreshed, so opening the match screen no longer waits on a fresh lookup every time.
Removed a duplicate Subscription link from the Money menu. Company billing lives in your account menu, and that is now the only place it appears.
Fixed Getting Started appearing twice in the account menu.
v1.5.0

Owner portal, rent ledger, field inspections, and phone sign-in

Added an owner portal. Property owners get their own read-only sign-in scoped to the properties assigned to them, with monthly rent, maintenance, and net cash summaries plus a downloadable monthly summary (CSV) that leaves out tenant contact details.
Added a rent ledger for each tenant, covering charges, payments, and late fees, with a printable receipt for any recorded payment and a shared balance tenants can see.
Rental units became first-class records. You can group units, assign residents to them, and convert older free-text units into structured ones.
Added field inspections with offline-safe drafts and photo capture, plus unit turnover and work-order tracking for the gap between tenants.
Added lease renewal tracking and a tenant onboarding checklist, so upcoming renewals and half-finished move-ins stop living in your head.
Added compliance reminders for landlords, with per-item controls over what tenants and owners can see.
Added optional DocuSign e-signature, applicant screening handoff, and read-only API access with tokens for connecting your own tools.
Added the mobile API behind the Rentals369 app, including one-tap phone approval sign-in.
Card payments for your own subscription now run through Stripe in-app.
Moved browser assets onto our own servers and pinned their versions, so pages no longer depend on an outside CDN staying up.
v1.4.0

QuickBooks Sync, Email Sync, the vendor portal, and the Command Center

QuickBooks Sync arrived as an optional add-on: tenant invoices, a tenant ledger view, accounting controls, and webhooks that keep finalized charges and payments moving without re-keying.
Email Sync now connects a company inbox, Gmail included, so maintenance email lands on the request it belongs to.
Vendors now work in their own portal: accept a repair, set an ETA, and close it out, with vendor records and compliance documents kept alongside the job.
Added the Command Center: a Morning Brief, a work queue, and a move-readiness board that put the day's actual work on one screen.
Added a monthly or annual billing toggle. Annual billing applies a flat 10% discount, taking the base plan from $19.99 to $17.99/mo, and pricing and feature details now share one page.
Added an onboarding tutorial and a role-aware user guide for new accounts.
Added trusted device support for two-factor sign-in, so you are not challenged on every visit from a device you already confirmed.
v1.3.2

Two-factor sign-in, Google sign-in, and encrypted contact details

Added authenticator-based two-factor sign-in, required before normal access on production accounts.
Added Google sign-in as an alternative to a password.
Contact details are now encrypted in the database, and production traffic is pinned to a secure connection.
Improved tenant document uploads with sensible document-type defaults and a clearer upload screen.
Added an in-house error monitor so problems surface to us before you have to report them.
Fixed several billing issues: discounts are preserved when a subscription changes, checkout no longer reuses a deleted Stripe customer, and billing previews refresh correctly on inactive accounts.
Support can now reach an account that has lapsed, so a billing problem no longer locks you out of getting help.
v1.3.0

Vendor portal enhancements

Vendors can set an ETA date and time when they accept a repair job. The landlord and tenant can both see it.
Added uploads for vendor compliance documents, including insurance certificates and licenses.
Vendors can attach job photos to repair completion notes from their portal.
Vendor assignment history now lists accepted, declined, and completed jobs in one timeline.
v1.2.0

Email Sync add-on launch

Launched Email Sync as an optional add-on for supported inboxes, with routing, logging, and repair-timeline links for configured tenant email workflows.
Added three per-inbox tiers: Basic ($15.99/mo), Pro ($29.99/mo), and Scale ($79.99/mo).
Supported inbound attachments can be stored in the relevant tenant's document folder.
v1.1.0

Tenant portal improvements

Tenants can view a status timeline for each repair request, from submission through vendor assignment and completion.
Landlords can send notices directly to the Recent Notices feed in a tenant's portal.
Redesigned tenant invite emails with clearer first-time instructions and a mobile-friendly layout.
v1.0.0
Launch

The rebuilt platform

Landlord dashboard with property, unit, and tenant records.
Rent tracking, charge creation, payment recording, and late-fee workflow.
Maintenance and repair request management with vendor dispatch.
Document, notice, photo, and file storage organized by property and tenant.
Dedicated tenant and vendor portals, included with every plan at no extra cost.
Graduated per-tenant pricing starting at $19.99/mo, with all core features included.

From the 2017 portal to today's platform

Rentals369 is not a first attempt. Version one shipped in June 2017 and ran for real landlords into 2020, covering properties, tenants, repair requests, notices, security deposits, photos, and paid subscriptions. Three years of running it taught us exactly which parts of this job hurt.

So in 2026 we rebuilt the platform from the ground up instead of patching a 2017 codebase forward. It runs on a foundation several generations newer than the original. That is where the speed comes from, and it is not something you can retrofit into nine-year-old code.

Starting clean is what made the rest possible. The original handled properties, tenants, and repairs. Today's platform adds tenant, vendor, and owner portals, a rent ledger with printable receipts, QuickBooks and email connections, field inspections, unit turnover, lease renewals, compliance reminders, and two-factor sign-in throughout.

One thread runs through both. Properties, tenants, and repairs were scoped by company in the very first 2017 schema, exactly as they are today. The idea was right from the start. The foundation under it is now nine years better.

v0.9

Notices, deposits, and configurable options

Reworked tenant notices so a notice was recorded against the tenant it concerned.
Reworked the security deposit calculator used at move-in and move-out.
Site options moved into the database, so an administrator could reconfigure the portal without a code change.
Rebuilt tenant records and the routing behind them, and refreshed the shared page layout.
v0.8

Dashboard, email notifications, and photo albums

Added a landlord dashboard as the landing screen after sign-in.
Reworked the outgoing email templates behind portal notifications.
Photos gained album handling, so pictures grouped against a property instead of sitting in one flat list.
v0.7

Framework upgrade and the move to live hosting

Consolidated and upgraded the portal onto a newer framework release.
The portal moved off a local development machine onto live hosting, where it served landlords until 2020.
v0.6

Site administration and billing work

Added a site administrator role, separating platform administration from an ordinary landlord account.
Continued work on subscriptions, purchase history, and the account settings screens.
v0.5

Tenant and property records, administration screens

Sustained work on tenant create and edit, the busiest screens in the portal.
Built out the administration area and the property detail view.
Refined the subscription and purchase history screens.
v0.4

Photos, plans, and paid subscriptions

Added property and repair photos.
Added subscription plans and billing, making the portal a paid product rather than a private tool.
Added a site options table for configuration.
v0.3

Dashboard, audit log, and security deposits

Added a dashboard summarising portfolio activity.
Added an audit log recording account activity.
Added comments, so notes could be attached to the record they belonged to.
Added a security deposit calculator.
Added a feedback channel, and moved slow work such as email onto a background queue.
v0.2

Tenant notices

Added notices, giving landlords a record of what had been served to a tenant and when.
v0.1

Properties, tenants, and repair requests

The first three records of the product: properties, tenants, and repair requests.
Repairs tracked status, cost, who was responsible, who did the work, and who paid.
Every record was scoped to a company from the first schema, the same multi-tenant model the platform uses today.

Reports are published at the start of each month and cover the month before. Quiet months get a short note rather than an invented feature list. Questions about anything here? Get in touch.

Every change here is already in your account.

Start on the Minimum Package at $19.99/mo with every core feature and the first 2 retained tenant records included. New improvements arrive at no extra cost.