Questions landlords ask before signing up.

The $19.99 base plan includes the core tools for managing properties, units, tenant records, rent, maintenance, documents, and tenant and vendor portals. Email Sync, QuickBooks Sync, and tenant records beyond the first two are priced separately.

Your first 2 tenant records are included. Additional records use graduated pricing, similar to tax brackets. In a 15-tenant account, records 1-2 are included, 3-10 cost $5.99 each, and 11-15 cost $3.49 each. The pricing calculator shows the exact total for your portfolio.

Annual billing applies a 10% discount to the base plan, per-tenant rates, and add-ons. You pay once per year. The base plan works out to $17.99/mo, billed $215.88/yr.

There is no setup fee. Monthly plans renew month to month, while annual plans are billed upfront for the year in exchange for the 10% discount.

Yes. Cancel a monthly plan to stop the next renewal. An annual plan stays active through its prepaid term. Contact support before canceling if you have questions about account access or data retention.

The base plan includes 1 GB of pooled storage. Each additional tenant record adds another 512 MB.

No. Tenant and vendor portal access is included with your landlord account, so the people you invite do not need a separate subscription.

No. The tenant portal works in a web browser. Tenants can sign in, submit repair requests with photos, check the current status, and view documents or notices you share with them.

Rentals 369 uses secure production connections, access controls tied to role and company, authorization checks for private files, and structured audit logs. Selected contact data and sensitive Email Sync content use application-level encryption, and two-factor authentication is required by default in production-like environments. See the Security page for details.

Access is tied to role and company. Tenants see their own portal records and the documents shared with them. Vendors see assigned work. Landlord and manager access follows company and role permissions.

Yes, through the optional QuickBooks Sync add-on. With an active add-on and connected QuickBooks Online account, supported workflows can send selected Rentals 369 records to QuickBooks Online. Available features depend on the plan and connection state.

With an active Email Sync add-on, you can connect a supported inbox and bring relevant tenant emails and attachments into Rentals 369 for mailbox and maintenance workflows. Plans start at $15.99/mo per inbox.

Start with a property and unit, add tenant records, then invite tenants and vendors when you are ready. You do not need a setup call or an IT team. Total setup time depends on how many records you bring in.