Questions landlords ask before signing up.

Short answers on pricing, portals, security, and setup. For anything else, ask us.

  • 7-day money-back guarantee on eligible plans
  • $19.99/month for up to 5 active tenants
  • No setup fee

About Rentals369

What is Rentals369?

Rentals369 is property management software for independent landlords and property managers. It keeps the rent ledger, maintenance requests, tenant records, leases, and documents in one web workspace, with portals for tenants, vendors, and owners and an Android app for landlords and managers. Plans start at $19.99 a month for up to 5 active tenants.

Who is Rentals369 for?

Independent landlords with 1 to 20 units, and property managers and teams with larger portfolios. Everyone gets the same core plan with every core feature, and you choose the number of active tenants you need, from 1 to 1,000,000.

Does Rentals369 work for large portfolios?

Yes. Capacity goes up to 1,000,000 active tenants, and teams get roles scoped by company, owner and vendor portals, and an audit log. QuickBooks Sync, Email Sync, and the Open API with webhooks are optional add-ons. 100 active tenants cost $102.49 a month.

Does Rentals369 collect rent online?

No. Rentals369 records rent charges and the payments you receive, keeps each balance, and applies the late-fee rules you set, but it does not process payments. It also does not syndicate listings.

How is Rentals369 different from AppFolio or Buildium?

Rentals369 has one published plan priced by active tenant, starting at $19.99 a month, with tenant, vendor, and owner portals included. AppFolio and Buildium include property accounting and online payments, and their pricing starts higher. The comparisons link each fact to its source.

Where is Rentals369 based?

Los Angeles, California. Efraim, a small landlord, built it to run his own rentals.

Pricing and billing

What does $19.99/month include?

Every core feature, plus capacity for up to 5 active tenants. Email Sync and QuickBooks Sync are optional paid add-ons.

Is there a money-back guarantee?

Yes. Eligible new subscriptions include a 7-day money-back guarantee. Checkout offer terms apply.

What counts toward active-tenant capacity?

Only active tenants. Inactive and past tenant records stay available and do not use capacity.

Capacity is any whole number from 1 to 1,000,000. Core is $19.99/month for up to 5, plus $1.50 each for tenants 6-20 and $0.75 each after 20. Calculate your price.

How does annual billing work?

You pay once a year, 20% less than 12 monthly payments. For Core alone, annual online billing goes up to 138,852 active tenants. Paid add-ons count toward the checkout limit and can lower that number. Larger capacities are billed monthly.

Is there a setup fee or a long-term contract?

No setup fee. Monthly plans run month to month. Annual plans are paid upfront for the year at the 20% discount.

Can I cancel anytime?

Yes. Plans renew automatically until you cancel, and cancelling stops the next renewal. An annual plan runs to the end of its prepaid term. For questions about account access or data retention, contact us first.

How does storage work?

The base plan includes 1 GB of pooled storage, which does not grow when you add tenants.

Portals and people

Do tenants and vendors have to pay anything?

No. Their portals are included in your account, and they need no subscription of their own.

Do tenants need to download an app?

No. The tenant portal runs in a web browser, where tenants submit repair requests with photos, check their status, and open the documents you share.

Is there a mobile app?

Yes. The Rentals369 Android app on Google Play is for landlord administrators and property managers with an existing account and an active subscription. Tenants use the browser portal and need no app. See what the app does.

Data and security

Is my data secure?

Every account has secure connections, access tied to role and company, permission checks on private files, and an audit log. Selected contact data and sensitive Email Sync content are encrypted at the application level. Two-factor sign-in is on by default. See how each control works.

Who can see what?

Access follows role and company. Tenants see their own records and the documents you share, vendors see their assigned work, owners see a read-only summary of their properties, and landlords and managers see what their permissions allow.

Does Rentals369 use AI?

Yes. AI suggests a repair's category and priority, drafts replies and repair notes, sorts and summarizes synced email, reads inspection photos and vendor documents, and answers questions in the support chat.

It runs on models Rentals369 operates, so your data is not sent to outside AI providers and is never sold or used to train AI models. Drafts wait for you. The privacy policy lists the few results that apply automatically, such as a repair request created from a tenant email.

Integrations

Does Rentals369 work with QuickBooks?

Yes, with the optional QuickBooks Sync add-on. Once you connect QuickBooks Online, supported workflows send selected records to it, one way. Features depend on your plan and connection.

What does Email Sync do?

It brings relevant tenant emails and attachments from a supported inbox into Rentals369 for mailbox and maintenance workflows. The add-on starts at $15.99/month per inbox. See the add-ons.

Getting started

How long does it take to get started?

It depends on how many records you bring in. Add a property and unit, then tenant records, and invite tenants and vendors when you are ready. You need no setup call or IT team. If you are moving from another system, ask us.

Where the time comes back.

  • Repairs without relayingTenants check repair status in their portal, and vendors post an ETA and record completion.
  • Owner updates without a reportOwners read a monthly summary in their own portal and can download a CSV.
  • Bookkeeping without retypingWith QuickBooks Sync, supported workflows send selected records to QuickBooks Online.

See how Rentals369 fits your portfolio.

Start with one property and add tenants when you are ready.

From $19.99/month. No setup fee. Cancel anytime. 7-day money-back guarantee on eligible plans.